Pictures of the bikes and of trucks backed up leaving the port of Los Angeles have not made things better for those of us who are waiting on our fully paid (bike & white glove delivery) Metacycles.
It’s going on years now and Sondors’ communication to us first 2,000 should be better than this. If there are specific problems we should know about them so at least we know that things are either stuck for this reason or moving slowly for that reason.
I also called their phone line and their text support hearing two different stories. That did not help my concerns.
The new site: https://sondorsx.com/pages/portal-go shows a few bikes all spread out, but that’s certainly no where near the 2,000 us early adopters have ordered.
We’ll see how it goes, but even though I was told by Sondors support it would be here “definitely before winter”, I’m starting to doubt that claim.